101 Coaching Strategies and Techniques provides focused, practical strategies to help the coach with their work. Each point provides a detailed explanation of the strategy together with potential pitfalls and solutions.

With a breadth of techniques, this book will help all supervisors broaden their repertoire and ultimately become a better coach. Accessible and practical, this book is a valuable resource for experienced and novice supervisors and coaches and will help keep supervision practices both current and fresh with the use of new techniques.

A guide for successful innovation planning. It is suitable for strategists, managers, designers, and researchers who undertake the challenge of innovation, despite a lack of established procedures and a high risk of failure.

This unique book offers a wealth of hints, tips and techniques that really work. Do you want to make powerful and effective sales presentations? Do you need to be able to influence buyers and decision makers positively? Are you seeking to win business from clients and customers? Then this is the book for you.

By combining the power of customer experience and marketing, The 10-Second Customer Journey offers a roadmap to getting quickly from 'I see it' to 'I love it' in today's digital environment.